Pharmore Pharmacies - More Care More Service

Privacy Policy

This privacy policy has been prepared by Pharmore Pty Ltd in accordance with the provisions of the National Privacy Principles under the Privacy Act 1988. This policy has been prepared for your information so that you are aware of how Pharmore Pty Ltd collects, uses and handles the personal information personal it collects about you.

In summary, the Principles define 'personal information' as information or an opinion relating to an individual which can be used to identify that individual.

We understand that when interacting with us the privacy and confidentiality of your personal information is important to you. That is why we are committed to safeguarding the personal information you provide to us.

What information does Pharmore Pharmacies collect?

Pharmore Pty Ltd may collect personal information about you through our interactions with you. By way of example, Pharmore Pty Ltd may collect information about:

Members of the general public in the course of: using our customer or product information services; participation in non-prescription product promotional activities.

If any personal information is collected through visiting a Pharmore Pty Ltd web site you will be informed of its use, purpose, who it may be disclosed to and the procedure to gain access to it through specific statements and privacy policies on the web site. Pharmore Pty Ltd may provide links on its web site to other sites including sites run by its affiliates. These sites may have different privacy policies and you are advised to check the privacy policy on those sites.

In most cases, if you do not provide information about yourself which Pharmore Pty Ltd has requested, Pharmore Pty Ltd may not be able to provide you with the relevant service or information required.

Sensitive information is subject to greater restrictions

Some personal information collected by Pharmore Pty Ltd is considered 'sensitive'. Sensitive information which Pharmore Pty Ltd may collect includes a person's state of health and medical history.

The Principles require that sensitive information is used and disclosed only for the purposes for which it was provided, or a directly related secondary purpose, unless you agree otherwise or for other specific reasons such as if the use or disclosure of this information is required by law or to prevent a serious and imminent threat to life or health of an individual.

Security of personal information

Pharmore Pty Ltd is committed to keeping your personal information secure. All reasonable precautions will be taken to protect information from loss, misuse or alteration.

This information will be shared within the Pharmore Pty Ltd only. Except as described above we will not knowingly disclose any of this personal information to outside parties unless you have consented to the disclosure or we are required by law to do so.

While we endeavor to keep information and materials on the Site, including those provided by you or on your behalf, secure and confidential, we will not be responsible for any breach of security caused by third parties and do not represent that the Site is completely secure.

Pharmore Pty Ltd has directed its staff that personal information must be dealt with in accordance with this Policy and kept secure from unauthorised access or disclosure.

Cookies

Pharmore Pty Ltd, in common with many web site operators, may use standard technology called cookies on this Site. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser, however, some areas of the Site may not function properly if you do so.

Spam

Pharmore Pty Ltd's interactions with you are also regulated under the Spam Act. Pharmore Pty Ltd complies with these laws and will not send you a commercial electronic message unless permitted by the Act.

Pharmore Pty Ltd endeavors to ensure that the personal information it holds is accurate, complete and up-to-date. Please contact the Pharmore Pharmacies if you believe that the information Pharmore Pty Ltd holds about you requires changing or becomes out-of-date.

What if you have an enquiry?

If you have any questions about this Privacy Policy or Pharmore Pty Ltd's privacy practices please contact the Pharmore Pharmacies Pty Ltd. Pharmore Pty Ltd will endeavor to act promptly in response to a request.

In relation to the privilege card and club scheme

Pharmore Pty Ltd collects the following personal information from members:

Name and Address and other details provided on the application form; Your health care interests; Your purchases made at participating pharmacies; and any other information you may provide to us in the course of your dealings with our staff. For example, payment and credit card details.

Pharmore Pty Ltd uses the information we collect about you to operate and administer the privilege card scheme and to provide you with information regarding your personal health interests. As part of the service we provide to you by . We will also use your personal information to send to you from time to time marketing materials relating to pharmaceutical products sold by Pharmore Pty Ltd. We may disclose your personal information to third parties that assist us to administer, analyze or process the privilege card scheme. We may also disclose your personal information to law enforcement bodies for the purpose of detecting or preventing fraud, or as required by law.

We take all reasonable steps to protect your information from unauthorized access, use or disclosure.

If you no longer wish to use the Pharmore Pharmacies Privilege Card or to be a member of the Pharmore Pharmacies Privilege Club please advise Pharmore Pty Ltd. We will remove your details from the privilege card & club scheme..

You are able to obtain details of all your personal information held by Pharmore Pty Ltd at any time.

If your personal information becomes incorrect at any time (for example, if you change address) you may update it by notifying your local Pharmore Pharmacy.

By using the Pharmore Pharmacies Privilege Card and agreeing to be a member of the Pharmore Pharmacies Privilege Club you consent to the use and disclosure of your personal information for the above purposes.

Contact Us

If you have any questions about this statement, please contact:

Pharmore Pharmacies
56-58 Ricketts Road
Mt. Waverley VIC 3149
Telephone: (03) 9542 6444
Fax: (03) 9542 6488

Last Updated: 10-Jan-2008